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Get Help Now!

888.627.0928

SilMan Parts and Service

Optimize Your Investment

Leading the Lifecycle: Stewardship of Your Industrial Assets

Peak performance is not an accident—it is the result of intentional, rigorous stewardship. SilMan Industries provides a One-Stop, Industrial-Strength destination for Parts and Service, explicitly designed to optimize your investment and ensure your facility remains a benchmark of effectiveness.

We recognize that the performance of your plant’s systems is intimately tied to competitiveness. As a nationally acclaimed industrial services provider, SilMan understands this imperative. In response, we have gathered a community of specialists dedicated to exceptional collaboration and client success. Our high-touch approach provides the security and confidence you need to boldly lead your operation, knowing you have a partner committed to your long-term profitability.

Our veteran technicians, drawn from our self-performing SilMan Trade Services team, work directly with our service agents to deliver frictionless service to meet the unique requirements of your facility. And all field technicians are committed to continuous Safety training.

The SilMan Parts & Service Team is a Responsive “One-Touch” Partner to Maximize Uptime.

conveyor installation and repair in dairy
Bottling and Shipping System for West Coast Dairy Producer.

Are you a Hänel User?

Our veteran technicians provide ongoing service and repair for optimum performance of your Hänel Storage System. Contact Kevin at kevinlienhard@silmanindustries.com or call 510.919.4805.

A Strategic Parts Alliance: More Than a Catalog

Rapid procurement and delivery are the difference between a high-performing facility and a costly standstill. SilMan Parts Service is a highly responsive resource designed to deliver high-quality products that support long-term, superior Total Cost of Ownership (TCO).

The performance of your facility and systems is intimately tied to competitive output. We understand this responsibility and have committed ourselves to your success, whether you are a single purchaser or a longtime partner. Every customer deserves the benefits from our passionate team members!

hanel roto system in fulfillment center
Hänel Storage Systems in a Medical Supplies Fulfillment Center.

What to Expect From a Top-Grade Parts Service

We don’t just “ship parts.” The SilMan team has intimate knowledge and experience with material handling systems and related devices and machinery, built over decades in the fulfillment, distribution, parcel handling, and manufacturing sectors.

And with over a century of combined experience, our team can provide insight and strategy to raise and sustain the effectiveness of your parts strategy. The result is a comprehensive service partner.

Outperform The Competition

Reach out to Jonathan for a personal introduction to our one-touch approach and start building your customized parts strategy.

Maintenance and Repair Services: Excellence on Demand

SilMan is there when you need us most, providing a Bold and Inviting approach to facility maintenance. As a nationally acclaimed partner to market-leading brands, you can expect a top-grade service experience that ensures your operation remains a benchmark of quality and efficiency.

Our veteran technicians provide expert maintenance and repair across a vast spectrum of industrial assets, including all material handling equipment, manufacturing and beverage systems, and specialized Mechanical Parking Systems.

Service Fleet at SilMan Industries’ Headquarters in San Leandro, Calif.

Whether your system was installed by SilMan or a third party, our team brings the same high-touch stewardship to every project.

Whether your system was installed by SilMan or a third party, our team brings the same high-touch stewardship to every project.

Expert Support At Your Fingertips

When complications arise, you gain immediate access to our multi-disciplinary depth. Our field technicians are supported by in-house Engineering, Mechanical, Electrical, and Infrastructure Specialists to determine the optimal outcome for your facility. We don’t just fix equipment; we provide a realistic assessment of scope and investment to maximize your uptime.

What to Expect From a SilMan Partnership

By aligning the performance of your underlying plant systems with your overarching business goals, we deliver the security and confidence required for peak performance.

Maximum Uptime

Reach out to Kevin for a personal introduction to our one-touch approach for peak performance of facilities and equipment.

SilMan Warranty: Integrity is Our Standard

At SilMan, we don’t just complete a project; we take ownership of its long-term success. Our Warranty Program is a cornerstone of our stewardship, ensuring that every installation is backed by the full weight of our technical expertise.

We stand by our work. Every SilMan installation includes a comprehensive warranty, intentionally customized to meet the unique operational demands and environmental circumstances of your facility. Beyond our own craftsmanship, we provide professional support for OEM warranties, acting as your advocate and expert interface to ensure all manufacturer-specific equipment remains compliant and performs to peak specifications.

This dual-layer protection is designed to provide the security and confidence you need to lead your operation boldly. By bridging the gap between original equipment standards and our high-touch trade services, we maximize your uptime and protect your investment for the long haul.

SilMan Industries installs and supports warranty and service programs for mechanical parking systems, nationwide.

Quality and Efficiency is our Promise.

Quality and Efficiency is our Promise.

FAQ: Common Questions About Warranties

A Readiness Checklist

Protecting your investment requires more than a certificate; it requires a strategy. Use this checklist to determine if your current OEM coverage is genuinely working for you.

Ensure the actual commissioning date, not the shipping date, is set as a trigger date.

Distinguish between “manufacturing defects” and “wear-and-tear” to prioritize the appropriate part in your SilMan Parts Strategy.

OEMs often require proof of scheduled maintenance to honor claims. SilMan’s Strategic Scheduled Maintenance logs provide the “paper trail” that protects your rights.

In a breakdown, you need a partner who understands the OEM specs but acts as your technical advocate to streamline troubleshooting and claim fulfillment.

“Operator Error” may void some warranties. Our Operator Training services ensure your team is certified to operate equipment in accordance with OEM guidelines.

Emergency Services Real-Time Support

In a 24/7 industrial environment, downtime is a direct threat to your competitiveness. When your plant systems “shout” for immediate attention, SilMan provides the quiet, steady hand to restore peak performance.

Our 24/7 Client Care Hotline is designed to move your operation from crisis to confidence. You will immediately connect to a live person who will direct you the right service professional for your situation.

What to Expect

The security you need to boldly lead your operation.

SilMan Electrician Onsite in a Mechanical Parking System in Detroit, Mich.

When complications arise, you gain immediate access to our multi-disciplinary depth. Our field technicians are supported by in-house Engineering, Mechanical, Electrical, and Infrastructure specialists to determine the optimal outcome for your facility. We don’t just fix equipment; we provide a realistic assessment of scope and investment to maximize your uptime.

The SilMan Advantage for Equipment Manufacturers

Are you an OEM looking to scale your service footprint? SilMan’s 24/7 industrial repair services offer your end-users a premium, around-the-clock safety net—without the overhead of managing a massive internal field team.

  • Comprehensive Logistics: We streamline the distribution and installation of material-handling equipment parts, ensuring the right component reaches the right machine at the right time.
  • Technical Continuity: Our technicians are trained to treat machinery with the same precision as your factory floor. When manufacturers utilize SilMan as their designated repair service, their clients receive OEM-quality attention with the speed of a local emergency response team.
  • Protecting Your Reputation: By leveraging our parts and service solutions, we help maximize equipment uptime, reinforcing your brand’s reliability in the most demanding industrial environments.

The Result: Your customers get the elite support they demand, and your company gains a trusted, nationwide service infrastructure that scales effortlessly with your sales volume.

Maximum Uptime. Minimum Stress.

Maximum Uptime. Minimum Stress.

High-volume Fulfillment Center: Value-added Services & Shipping System for Leading Apparel Brand.

Are we meeting for the first time?

jonathan king

Jonathan King
Parts Management
Tupelo, Miss.
662.566.2200

kevin lienhard

Kevin Lienhard
Service Management
San Leandro, Calif.
510.347.4800